Ofcom help.
If you have an interference problem that cannot be resolved, you may be able to
get help from Ofcom. First of all, before they will consider looking, you
must have already tried getting the help of a dealer.
It should also be noted that they also have a charge, unless the transmitter
causing the problem is illegal or you get a
free TV licence.
What Ofcom will do for their bung.
In most cases, the investigation service will simply fit a filter. If the offending
transmitter is illegal, it may be confiscated. If there is enough evidence for a
successful conviction, then the offender may be taken to court.
Court action has always been incredibly rare (count them on your fingers), with some
written warnings and mostly verbal warnings given. However, if they take court
action, they love to boast of their 100% conviction rate.
There are plans to remove the need for court action by giving out fixed penalty
notices. More about this can be found in the news section.
Can Ofcom refuse to help?
Absolutely.
They will not get out of bed for problems with MW (AM) radio, baby alarms, non-radio
equipment (such as CD players or telephones), TV using set-top antenna, and
possibly some other devices.
They may also refuse to investigate if you have not already tried getting help from
a local dealer or engineer - they require proof on the application.